Refund policy
- We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our products we can provide a refund if request is arrived within 7 days to complete order.
- Share Your bank details / UPI ID with us on our whatsapp chat support number +91 74340 03004 or mail us on contact@kivoteez.com for refund.
- Refunds will be initiated after the product has been received at our warehouse and has passed the quality check. If the picked up product does not pass the quality check or any other issue related to original product, we shall ship it back to you.
- Refund and Exchange are not applicable on Sale Item
- Gift cards/vouchers are non-refundable in return of products and shipping charges is not refundable.
- In refund, the amount paid by you will be refunded, not the current price or amount of product.
- The refund amount will take up to 7-10 business days to reflect your account, If the order is cancelled before shipped.
- If a cancellation is requested after the product is shipped, we will provide a refund upon our request, after the package reaches back to us and verified by us.